AI Receptionist · Dental Clinics · UK
Sofia
The AI that answers before the phone rings
Overview
Sofia is a WhatsApp and website AI receptionist built for dental clinics. She books appointments, answers FAQs and captures every enquiry, 24 hours a day, 7 days a week.
The Challenge
UK dental clinics were losing patients to competitors every weekend and evening. Phones went unanswered. Enquiries went cold. Staff spent their mornings manually replying to messages instead of seeing patients.
The Solution
We built Sofia to sit across the clinic's website and WhatsApp number. She knows the full appointment calendar, services, prices and tone of voice. She books patients directly into the calendar and sends confirmation messages automatically. When a query is outside her scope, she flags it for the team.
Tech Stack
“Sofia paid for herself in the first week. We had three bookings on a Sunday evening that we would have lost.”
Client feedback