AI Receptionist · Dental Clinics · UK
Sofia
The AI that answers before the phone rings
Overview
Sofia is a WhatsApp and website AI receptionist built for dental clinics. She books appointments, answers FAQs and captures every enquiry, 24 hours a day, 7 days a week.
The Challenge
UK dental clinics were losing patients to competitors every weekend and evening. Phones went unanswered. Enquiries went cold. Staff spent their mornings manually replying to messages instead of seeing patients.
The Solution
We built Sofia to sit across the clinic's website and WhatsApp number. She knows the full appointment calendar, services, prices and tone of voice. She books patients directly into the calendar and sends confirmation messages automatically. When a query is outside her scope, she flags it for the team.
How It Works
Patient sends WhatsApp message or uses the website chat widget
Sofia responds instantly 24/7 with natural conversation
Appointment gets booked directly into Google Calendar
Clinic owner gets instant WhatsApp notification
What the client gets
WhatsApp number that never misses a message
Website chat widget (one line of code)
Google Calendar integration
Google Sheets CRM updated automatically
Owner WhatsApp notification on every booking
Zero missed enquiries
Tech Stack